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Operating model

Control chart

Which bad days are noise, and which are a signal?

Twenty daily seat-face rejects. Mean 2.75, upper limit 8.91, lower limit 0. The point at 9 is past the limit. The point at 8 is not. 1234567891011121314151617181920CL 2.75UCL 8.91LCL 0

Individuals chart of daily seat-face rejects. The open point is 9, past the upper limit. The day at 8 stays inside it.

Thursday expedites. The point at 9 is past the limit and the point at 8 is not.
How this sheet sits with the others

The individuals chart is centered at 2.75, with an average moving range of 2.32, an upper limit of 8.91, and a lower limit of 0. A day at 8 is inside the limits. A day at 9, a Thursday expedite, is past the limit. A high day and a signal are different facts. The chart does not say why, and it does not support a capability claim.

What it makes visible
Twenty daily seat-face reject counts against a center line and moving-range limits.
When it is useful
When a high day might be ordinary noise, or might be a signal.
Who uses it
Priya Shah’s reject count, read before anyone claims capability.
What it takes
The twenty daily seat-face reject counts.
What it leaves
Mean 2.75, average moving range 2.32, upper limit 8.91, lower limit 0. The value 9 is past the limit. The value 8 is inside.
The underlying record
Daily seat-face rejects from Devon Cho's cell, including the Thursday expedite past the limit and the high day that stays inside it, are the stability fact the capability and run-chart sheets depend on.

Where these facts go next

What this sheet still leaves out

It has no cause, and it has no capability.